Upon all international arrivals, you will need to clear immigration, pick up your baggage and sometimes go through customs. Your international flight could also be delayed and if you have not planned enough time for your connection, you could miss your onward flight.
To avoid any inconvenience, Air Rarotonga has thus set minimum connection times between domestic and international flights.
Air Rarotonga reserves the right to reduce or cancel any compensation in case of a missed flight if these minimum times were not observed in your booking if you were booking with two separate Airlines. Air New Zealand bookings to Aitutaki where the domestic section in the Cook Islands is ticketed on Air New Zealand qualify for any reaccommodation required at no extra charge.
If your international flight has a scheduled arrival of less than 2 hours before the Air Rarotonga domestic departure we recommend you book yourself on a later flight and utilise our 'go show' option. If you arrive in time for checkin for an earlier flight that has available seats you can depart on that flight instead.
You arrive from Los Angeles on flight NZ19 at 7:00 AM Monday morning and you are booked at the 10:30 AM departure for our flight GZ614 to Aitutaki.
Your flight from Los Angeles arrives just on time and you clear immigration and customs in 30 minutes and present yourself at our checkin counter at 7:35 AM we will accommodate you on GZ612 departing 8:00 AM if it has available seats or GZ1614 departing 9:00 AM if it has available seats.
If all flights departing prior to your booked flight are full your reservation on the initially booked flight will still be in effect and you depart as planned.
If in case of an earlier departure you need to call your accommodation at your destination to organise a new pickup time please advise our checkin staff.